DISPATCH

Raymond Handling Solutions Inc's electronic dispatch system coordinates the movement of 108 technicians in the Southern California and Las Vegas areas.

When your call comes in, it is logged on our electronic dispatch board and tracked until completion. The board is visible to the Service Area Manager and Dispatchers at all time and is a visual reminder that a forklift trucks is out of service.

GRAY

Denotes a call has just been logged

YELLOW

Denotes a call has been logged for 2 hours or more.

RED

Denotes a call has been logged for 3 hours or more.

ACTION

Therefore the highest priority is placed on getting equipment up and running is the shortest possible time. Because RAYMOND equipment means and productivity and Raymond Handling Solutiions, Inc. service means uptime.