Raymond Handling Solutions Service Department

Service FAQ

What types of forklifts can you repair?

We repair all major brands including, Nissan, Toyota, Yale-Hyster, Crown, Komatsu and of course Raymond brand forklifts.

How many Service vans do you have?

100+

How many Field Service Road Technicians do you have?

100+

What is your breakdown Service response time?

Raymond Handling Solutions has an average response time of just over 2 hours.
Click here to view a graph detailing our ongoing response time monitoring.

Who is my Customer Service Representative?

Find your CSR in our searchable CSR List

What kind of maintenance programs do you offer?

- Scheduled Maintenance (SM):
  A thorough check up from RHSI technicians that keeps your operation running on schedule by detecting small problems before they become big.
- Comprehensive Fixed Price Maintenance (CFPM):
  This is the ultimate plan- one monthly price covers it all.

Your Uptime is Our Priority

Our responsive 24-hour service keeps forklifts on the job

Raymond Handling Solutions' Service Department has one mission: keep the forklifts that move your business running smoothly. Guaranteed uptime is the cornerstone of our Service Commitment, a system designed to get trucks fixed fast, the first time.

The Raymond Handling Solutions Service Commitment:

Guaranteed Uptime
State-of-the-Art Dispatching
Customized Service Plans
100+ Raymond Factory-Certified Road Technicians

5 Customer Service Repair Centers: Santa Fe Springs, Ontario, San Diego, Las Vegas, NV, and Tijuana, Mexico
Service Dispatch 6am to 5pm
Fully Equipped Service Vans

For urgent service needs, please contact make a Service Request to our Dispatch Center.

Next Steps:


Request Forklift Service		Sign up for Forklift Training		Find a Customer Service Rep